Privacy Policy

Last Updated: [14/10/2025]

1. Introduction
   At dàstaan.com we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website and services.
2. Information We Collect

• Information you provide directly: when you register an account, place an order, contact customer support, subscribe to newsletters. This may include name, email address, phone number, shipping & billing address, and payment details.
• Information from your use of the site: IP address, device type, browser, pages visited, time spent, referring URLs, cookies and other tracking technologies.
• Optional information: preferences, feedback, reviews, survey responses if you opt-in.

3. How We Use Your Information

We use your information for:

• Processing and fulfilling orders, including deliveries and refunds.
• Communicating with you about orders, updates, customer support.
• Sending promotional content or offers, where you have agreed to receive them.
• Improving our site, product offerings, and user experience.
• Detecting and preventing fraud, abuse or illegal activity.

4. Sharing Your Information

We may share your personal data with:

• Service providers (payment processors, couriers, logistics partners) strictly for the purpose of fulfilling orders.
• Marketing partners, only if you have consented.
• Legal or regulatory authorities, if required by law.

We do not sell, rent, or lease your personal data to third parties for their marketing purposes without your explicit consent.

5. Cookies & Tracking

We use cookies and similar technologies to:

• Enable functionality of the website.
• Understand how the website is used (analytics).
• Provide a more personalized browsing experience.

You may choose to disable cookies via browser settings; however, some parts of the site may not work properly if you do so.

6. Data Retention

We retain personal data:

• As long as needed to fulfill the purposes listed above (e.g., processing orders, account support).
• For a period required by law or regulatory requirement, whichever is longer.
• When you request deletion (if applicable), we will remove your data, except as needed to comply with legal obligations.

7. Your Rights

Depending on your location and applicable law, you may have rights such as:

• Requesting access to information we hold about you.
• Rectifying any inaccurate or incomplete data.
• Deleting your data under certain circumstances.
• Objecting to or restricting processing.
• Withdrawing consent for marketing communications.

To exercise these rights, contact us at [insert email/contact].

8. Children

Our services are not directed at children under [18] years old. We do not knowingly collect personal information from children. If you believe we have done so, contact us and we will take steps to remove that data.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or storage is 100% secure; we cannot guarantee absolute security.

10. Changes to Privacy Policy

We may update this policy from time to time. When we do, we will change the “Last Updated” date, and, where required by law, notify users. Continued use of the site after such changes constitutes acceptance of the updated policy.

11. Contact

If you have any questions about this policy or our data practices, you can contact us at:

contact@dàstaan.com
+92 305 5602000