Terms and Conditions

1. Agreement to Terms

By accessing or using dàstaan.com, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make the purchases. If you are not, you may use the site only with consent of a parent or guardian.

3. Account Registration

If you create an account, you agree to provide accurate, current and complete information. You are responsible for maintaining the confidentiality of your login details, and for all activity under your account.

4. Products, Pricing & Availability

• All products are subject to availability.
• Prices are shown in Pakistani rupees and include tax/shipping. Any additional charges (taxes, delivery fees) will be presented at checkout.
• We strive to ensure product descriptions and visuals are accurate, but slight variations in color, fragrance, packaging may occur due to display/scent differences or manufacturing changes.

5. Orders & Payment

• When you place an order, you offer to buy under these Terms, subject to acceptance.
• We accept payment through [lst paymnt methods]. All payments must be cleared before dispatch.
• We reserve the right to refuse or cancel orders for reasons including stock unavailability, description errors, or suspicion of fraud.

6. Shipping & Delivery

• Delivery times are estimates; delays may occur due to external factors.
• Shipping fees, if any, will be stated before you complete your order.
• Ownership and risk of loss pass to you once the product is delivered to the shipping carrier.

7. Returns, Refunds & Exchanges

• If you receive a damaged or incorrect product, contact us within 3 days of receipt with proof. We may offer refund, exchange, or replacement.
• Returns or exchanges for other reasons (e.g. “change of mind”) may be subject to conditions/costs.
• Products must be returned in the original condition, unopened (if applicable), and as per our return policy.

8. Intellectual Property

All content on the site (text, images, logos, trademarks, designs) is owned by or licensed to dàstaan.com. You may not copy, reproduce, publish, or distribute without express permission.

9. Use of Website / User Conduct

You agree to use the site for lawful purposes only. Prohibited actions include:

• Violating laws or infringing rights (intellectual or others).
• Uploading malicious content (viruses, spam).
• Attempting to hack or interfere with the site’s operation.

10. Liability

• While we aim for accuracy, we are not responsible for typographical errors, errors in pricing or descriptions.
• We exclude (to the extent permitted by law) all liability for loss or damage arising from using the site or products, except where liability cannot be excluded by law.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of Pakistan and in case of dispute, you agree to the jurisdiction of the courts in your City/Province.

12. Changes to Terms

We may revise these Terms at any time. We will post the updated version on this page with the new effective date. Continued use after changes means you accept the updated Terms.

13. Contact

If you have any questions or concerns about these Terms, please contact us at:

contact@dàstaan.com